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Jewellery Care & Maintenance

Every Rachel Boston piece is crafted to be worn, cherished and passed down through generations.

As with all fine jewellery, a little care goes a long way. Follow our best practice guide below to help protect your pieces and preserve their beauty for years to come.

Activities

We always advise removing your jewellery prior to the application of makeup or skincare, as various chemicals in the ingredients may cause build-up or wear to your pieces over time.

The same goes for doing any form of exercise or sports, housework, or other strenuous activity (such as carrying heavy objects) which could place unnecessary pressure onto your piece or lead to it getting snagged onto something and damaged.

Gentle is Best

We work with some of the hardest gemstones available for durability, but while sapphires and diamonds are incredibly hard, they are not indestructible and can be chipped if hit at a particular angle with enough force. Care must be taken to not knock your piece against any other hard material.

The same applies to the metal itself: gold and platinum are hardwearing, but can also be dent or bent out of shape with a hard knock or if placed under excessive pressure.

Keep Me Clean

To clean your piece, we recommend soaking in warm to hot water for about 20 minutes, with a couple of drops of dish detergent. With a soft toothbrush (we advise buying one specifically for this purpose – a baby toothbrush works perfectly), gently scrub the piece where you can see any grime build up. This normally happens most often around stone settings. Repeat as necessary. Gently pat your ring dry with some kitchen roll and leave to completely air-dry, before polishing with a jewellery cloth for a sparkling finish.

Stay away from household cleaners with harsh chemicals as they could damage or discolour the ring and avoid any abrasive cleaners which could scratch the metal.

Delicates

For pieces featuring softer gemstones, such as emeralds, or porous materials such as pearls or mother of pearl, we recommend simply cleaning the ring softly with a jewellery cloth. Do not soak these pieces in water, as it can damage the organic materials.

We do not recommend regular cleaning with an ultrasonic machine, as used too frequently, it can loosen stones and even damage them. Never put pieces with soft or porous gemstones in an ultrasonic, as these can be irrevocably damaged by doing so.

Deep in the Dirt

We also offer safe and professional in-house servicing for more in-depth cleaning and repair requirements:


Setting / Ring Checks: Free

Clean & Polish: Free

First resize: Free

Additional resizes: £90

Re-tipping claws: from £80

Repairs: Quoted case-by-case

Replacement stones: Quoted case-by-case

Resin print: £40 / ring. For other jewellery, please get in touch.


If you require a more specific quote for your needs, please get in touch.

Your Rachel Boston jewellery is made to accompany you through life’s most meaningful moments. Caring for your piece will help preserve its beauty for years to come.

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