HOW DO I CLEAN MY DIAMOND ENGAGEMENT RING?
It’s simple to keep your diamond ring looking sparkling at home with a soft toothbrush, water and dishwashing soap. We’ve put together a handy guide here.
HOW DO I CLEAN MY SAPPHIRE ENGAGEMENT RING?
This guide applies to sapphire rings too.
ARE WEDDING RINGS DIFFERENT?
If you have a diamond wedding ring such as an Eternity Band or a Half Halo ring, or a ring with engraving, we recommend following the same guide to keep the diamonds bright. For plain bands, wiping them down with a soft cloth should be sufficient.
DOES GOLD TARNISH?
Solid 18ct Gold in any colour will not tarnish, and the same applies for Platinum. All of our engagement and wedding rings are made using these materials and therefore will never tarnish. They are made to last a lifetime.
CAN I HAVE MY DIAMOND ENGAGEMENT RING CLEANED BEFORE MY WEDDING?
Absolutely! We offer a professional cleaning and polishing service for any ring we’ve created, at any point down the line. Please allow 1 month before the ceremony for this service.
To book your ring in for professional cleaning or re-polishing, please email firstname.lastname@example.org.
WILL RE-POLISHING WEAKEN THE RING?
Polishing will not weaken the ring. Our craftspeople in Hatton Garden, London are highly skilled and they are able to re-polish engagement and wedding rings without any impact to the stones or settings.
WHEN SHOULD I TAKE OFF MY ENGAGEMENT RING?
At the gym, in water, when cleaning and when using creams and lotions are essential. Take a look at our journal post for the full story on when to remove your ring to keep it in its best condition.
WHAT DO I DO IF I KNOCK MY RING?
If your ring undergoes some sort of trauma, such as being dropped or hit against a hard surface, it can cause damage to the stone or setting. We recommend bringing your RB ring back to us for inspection.
Where possible we will assess it in the showroom which takes around 15 minutes, and for further inspection or any repair work we will send it to our London workshops based in Hatton Garden. Repair work will normally take 2-4 weeks and we are able to provide an official quote if needed for any insurance claims.
If you're unsure, please don't hesitate to ask us what to do. Get in touch via email at email@example.com.